en

PAYMENT TERMS

To reserve a date, payment of the total amount for the accommodation is required. Including a refundable cleaning deposit of €100.

In case you are unable to attend, we follow the cancellation policies listed below.

We recommend that you insure your stay, we will provide you with a contract for the insurance company and an invoice if necessary. The insurance company should refund 80% of the price you paid and we will refund the remaining 20%. You will then have 100% of your paid amount back.

We prefer payment from euro account to euro account, but of course payment in crowns is also possible.

Cancellation fees:

  • cancellation 60 or more days before arrival - no cancellation fee
  • cancellation 30 - 59 days before arrival - 25% of the price
  • cancellation 14 - 29 days before arrival - 50% of the price
  • cancellation 7 - 13 days - 7 before arrival - 70% of the price
  • cancellation 1 - 6 days + arrival day - 80% of the price

In the event of a FLIGHT CANCELLATION OR DELAY, WE WILL NOT REFUND the money for accommodation.

We recommend taking out insurance. We will provide you with a contract and payment receipt for the insurance company.

Flight cancellation and associated losses can be resolved by filing a claim, which we will be happy to advise you on.

In the event of a cancelled flight, the airline will refund your money or you can use it for another flight, but at the same time guarantees compensation for any damages incurred up to €600/person.

The compensation on this route is usually around €250/person per ticket.

Please, if you encounter any shortcomings on our part, we would be happy if you would point them out to us and we will try to eliminate them as quickly as possible.

We will send you more information about the accommodation when you book your date. And we will send it to you again before departure, including contact information for transfers, etc.

Thank you and we hope you will like it with us and enjoy your vacation.

PPAYMENT DATA

We prefer payment in € to a EUR account, but we can also handle CZK.

Please include only your last name in the note, nothing else.

EUR account 

  • account number: 131-1163330287/0100
  • IBAN: CZ2601000001311163330287
  • BIC/SWIFT code: KOMBCZPPXXX

CZK account

  • account number: 107-3550140247/0100
  • IBAN: CZ9001000001073550140247
  • BIC/SWIFT code:  KOMBCZPPXXX